We use a third party to run every draw after the giveaway closes, and we only ever contact winners through our official channels.

We use a trusted third party to conduct all of our draws. The draw is pulled after the giveaway close date.If you win, you&apos;ll only ever be contacted through our official channels. We will never reach out over Instagram or through other Instagram pages. We only call and email winners from our official domains, so keep an eye out for a message from us.

How is the winner drawn and contacted?

Your order comes with entries, so you're in as soon as you order. View them in the Giveaways tab of your account.

Your order comes with entries, so once you&apos;ve ordered you&apos;re in the giveaway.To see your entries, log in to your account and open the Giveaways tab. Just use the same email address you used to place your order.

How do I know I'm in the giveaway?

Yes. Our giveaways are open to people from all US states and Canada.

Yes. Our giveaways are open to people from all US states and Canada. Please check our official rules to confirm eligibility, since each state has its own rules about who can win.

Can anyone win?

You can see our past winners on our website.

You can view our past winners on our website, and we also announce every winner across our official channels.

Where can I see past winners?

Unsure? Want to chat? Send us a message and a member of our team will get back to you.

Phone support available 11:30am - 5:00pm
Monday to Friday Eastern Time.

reelchance

How our giveaways run, who can enter, how winners are drawn, and where to see past winners.

Giveaways & Draws

How does Reel Chance work?

Do you help remove plastic?

How do I know this isn't a scam?

Are the prizes bonded?

How is my personal data protected?

Getting Started

How can I view my entries?

Why do my entries show 0?

How do mail-in entries work?

How do I know my mail-in entries were received?

Do bonus codes add extra entries?

What happens to my entries if I cancel?

Do my entries roll over or expire?

Entries

What is Membership?

What are the benefits of being a Member?

When am I charged and will my price change?

How do I cancel my Membership?

I'm having trouble cancelling

How do I confirm my Membership is cancelled?

What is the Cash Back portal?

How does cashback work?

How do I get to my Cash Back portal?

Why is the cash back rate different from what I saw elsewhere?

How do I redeem my cash back?

When will I get my cashback?

I made a purchase but no cash back showed up

Cash Back

How does the referral program work?

Where do I find my referral link?

When does my referral count?

How do I redeem my referral entries?

Referral Program

How do I earn entries by leaving a review?

I left a review but don't have an account

When will my review entries be added?

I got bonus entries for signing up for emails or texts

Reviews & Bonus Entries

How long does it take to receive my products?

Where do you ship?

How do I apply a discount or promo code?

Why is my order on hold?

My tracking says delivered but I haven't received it

Can I cancel my order?

Orders & Shipping

How do I request a return?

How and when are refunds processed?

Returns & Refunds

Do you sell apparel and merch?

Apparel & Merch

What are your digital wallpapers?

Wallpapers

I can't access my account

How do I change my account details?

How do I unsubscribe from emails or texts?

How do I contact support?

Account & Support

How will I be contacted if I win?

Will I ever be asked for money to claim my prize?

Do I get to see my prize in person?

I'm not sure if a message is really from you

How do I know a winner message is really from Reel Chance?

If You Win