Membership is our club of perks: monthly plastic removal, cashback at 6,600+ stores, and automatic entries into every giveaway.

Membership is our way of rewarding the people who make Reel Chance what it is. The perks come first:<ul><li>Plastic bottles pulled out of the water every month on your behalf</li><li>Cash Back at over 6,600 stores, with a higher rate the higher your tier</li><li>Exclusive discounts on merch</li></ul>On top of the perks, Members get a fresh batch of entries every month when your Membership renews, and those entries go into all active giveaways. That means you never miss a giveaway while you&apos;re a Member.

What is Membership?

Your price stays the same each month, you can move up or down tiers anytime, and you can cancel whenever you like.

A few things that make Membership easy to be part of:<ul><li>Your price stays the same every month.</li><li>You can move up or down tiers whenever you like.</li><li>You can cancel at any time.</li></ul>

What are the benefits of being a Member?

Your Membership renews one month after you start, at the same price. Nothing changes at renewal.

Your Membership renews one month after the date you started, then on that same date each month. Your price stays the same and nothing about your Membership changes at renewal.You can cancel any time before your next renewal date.

When am I charged and will my price change?

Log in at reelchance.us, open the Profiles tab, click Manage Membership, select your subscription, and press Cancel.

To manage or cancel your Membership, head to reelchance.us and log in. Then:<ul><li>Go to your account.</li><li>Open the Profiles tab.</li><li>Click Manage Membership.</li><li>Select the active subscription you have and press Cancel.</li></ul>That starts the cancellation flow, which will walk you through the rest.

How do I cancel my Membership?

If you can't cancel from your account, contact us and we'll take care of it.

If you&apos;re having trouble cancelling from your account, we can do it for you. Contact our support team at <a href="mailto:support@reelchance.us">support@reelchance.us</a> and let us know you&apos;d like to cancel, and we&apos;ll take care of it.

I'm having trouble cancelling

Once cancelled, you won't be charged again. Contact us any time to double-check the status.

Once your Membership is cancelled, you won&apos;t be charged again and there&apos;s nothing else you need to do.If you&apos;d like us to double-check the status for you, contact us at <a href="mailto:support@reelchance.us">support@reelchance.us</a>.

How do I confirm my Membership is cancelled?

Unsure? Want to chat? Send us a message and a member of our team will get back to you.

Phone support available 11:30am - 5:00pm
Monday to Friday Eastern Time.

reelchance

Everything about being a VIP: perks, tiers, billing, and how to manage or cancel.

How does Reel Chance work?

Do you help remove plastic?

How do I know this isn't a scam?

Are the prizes bonded?

How is my personal data protected?

Getting Started

How is the winner drawn and contacted?

How do I know I'm in the giveaway?

Can anyone win?

Where can I see past winners?

Giveaways & Draws

How can I view my entries?

Why do my entries show 0?

How do mail-in entries work?

How do I know my mail-in entries were received?

Do bonus codes add extra entries?

What happens to my entries if I cancel?

Do my entries roll over or expire?

Entries

What is the Cash Back portal?

How does cashback work?

How do I get to my Cash Back portal?

Why is the cash back rate different from what I saw elsewhere?

How do I redeem my cash back?

When will I get my cashback?

I made a purchase but no cash back showed up

Cash Back

How does the referral program work?

Where do I find my referral link?

When does my referral count?

How do I redeem my referral entries?

Referral Program

How do I earn entries by leaving a review?

I left a review but don't have an account

When will my review entries be added?

I got bonus entries for signing up for emails or texts

Reviews & Bonus Entries

How long does it take to receive my products?

Where do you ship?

How do I apply a discount or promo code?

Why is my order on hold?

My tracking says delivered but I haven't received it

Can I cancel my order?

Orders & Shipping

How do I request a return?

How and when are refunds processed?

Returns & Refunds

Do you sell apparel and merch?

Apparel & Merch

What are your digital wallpapers?

Wallpapers

I can't access my account

How do I change my account details?

How do I unsubscribe from emails or texts?

How do I contact support?

Account & Support

How will I be contacted if I win?

Will I ever be asked for money to claim my prize?

Do I get to see my prize in person?

I'm not sure if a message is really from you

How do I know a winner message is really from Reel Chance?

If You Win